Giraffe Equity Release (“We”) are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting life-time-mortgage.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the General Data Protection Regulation (EU) 2016/679 and any national implementing laws, regulations and secondary legislation and the Data Protection Act 1998 (“Data Protection Legislation”), the data controller is Giraffe Equity Release. Giraffe Equity Release Limited is a trading style of Fortic Financial Services Limited, 5 Tywarnhayle Square, Perranporth, Cornwall. TR6 0ER. Fortic Financial Services Limited is authorised and regulated by the Financial Conduct Authority No. 474740. Company No. 6300493.
We may collect and process the following data about you:
You may give us information about you by filling in forms on our site www.life-time-mortgage.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
With regard to any visit to our site we may collect the following information (subject to your consent).
We use information held about you in the following ways:
We may use this information:
We may use this information:
We may disclose your personal information to third parties:
Giraffe Equity Release does not sell, rent, loan, trade, or lease any personal information collected at our site, including contact forms, download requests or email lists.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Giraffe Equity Release will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All Information you provide to us is stored on our secure servers or third party servers. Certain sections of our site may encrypt data using SSL technology or that of a comparable standard. In the event that the data we collect is transferred to, stored and processed in a destination outside the European Economic Area (“EEA”) the information may be processed by staff operating outside of the EEA who work for us or a third party acting on our behalf. By submitting your personal data, you agree to this transfer, storing or processing of information. Giraffe Equity Release will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Last Reviewed: 18th March, 2024
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At [Giraffe Equity Release] (www.life-time-mortgage.co.uk), we use cookies to enhance website functionality, analyse performance, and target our advertising more effectively. The cookies that we use fall into three main types:
You have control over your cookie settings via the Cookiebot banner on our site, allowing you to accept or reject different categories of cookies. You can adjust your preferences anytime by clicking the Cookiebot icon (bottom left) on any page.
Cookies on our site are stored for no longer than 2 years. We retain analytics data for 14 months.
For privacy concerns, data deletion requests, or if you wish to opt-out of marketing, please email us at hello@life-time-mortgage.co.uk.
You have the right to access information held about you, with any access request possibly subject to a fee for covering our costs.
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